Shipping policy

Thank you for visiting and shopping at AMTION LTD. The following terms and conditions constitute our Shipping Policy.

Company Information

AMTION LTD
Company Number: 15936824
Registered Office:
Orwell House, 50 High Street, Hungerford, Berkshire, England, RG17 0NE, United Kingdom

Order Processing Time

All orders placed before 2:00 PM (UK time) are processed within 1–2 business days. Orders are not shipped or delivered on weekends or public holidays.

In cases of high order volumes, shipments may experience slight delays. If there is a significant delay in the shipment of your order, we will contact you via email.

Shipping Rates & Delivery Estimates

We currently offer free shipping on all orders.

Destination Shipping Method Estimated Delivery Time Cost
United Kingdom Royal Mail 2–5 business days Free
International FedEx 3–8 business days Free

Delivery times are estimates and may vary depending on the destination and shipping conditions.

Possible Delivery Delays

Please note that delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Carrier delays
  • Customs inspections
  • Incorrect or incomplete addresses
  • Weather conditions
  • International shipping procedures

If your order is delayed, please contact our support team and we will assist you as quickly as possible.

Shipment Confirmation & Tracking

Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number.

Tracking numbers typically become active within 24 hours after dispatch.

Customs, Duties and Taxes

For orders shipped within the United Kingdom, AMTION LTD covers all applicable taxes. Prices displayed on our website include all necessary duties and taxes for UK deliveries.

For international orders, customers are responsible for any customs duties, import taxes, or additional fees required by their country.

These charges are determined by the customs authority of the destination country and must be paid by the recipient if applicable.

Damaged or Lost Packages

If your order arrives damaged, please contact our customer support team as soon as possible.

Please include:

  • Your order number
  • A description of the issue
  • Photos of the damaged product and packaging

After reviewing the case, we will offer an appropriate solution such as:

  • Replacement
  • Repair
  • Full or partial refund

Our goal is to ensure every customer has a positive shopping experience with AMTION LTD.